Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only. They are games of chance and should never be considered as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to use our services and participate in online gaming. If you are under the legal age, please do not proceed. We take age verification seriously and reserve the right to request identification at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more money to recover what you've lost
- Hiding your gambling activities or lying about the amount you're spending
- Gambling with money intended for essential expenses (rent, bills, food)
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious or irritable when not gambling
- Constantly thinking about gambling or your next gaming session
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Failed attempts to cut back or stop gambling
- Using gambling as an escape from problems or negative emotions
- Borrowing money or going into debt to fund gambling
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Limits
Most reputable online gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before you stop playing
- Time Limits: Set a maximum duration for your gaming sessions
- Reality Checks: Enable reminders during play to keep track of time and money spent
- Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a set period or permanently
We encourage you to use these tools to maintain control over your gaming habits.
Support & Help Resources
If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free national counselling and support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7) - Lifeline Australia – Crisis support and counselling
www.lifeline.org.au
Phone: 13 11 14 (24/7)
United Kingdom
- GamCare – Free support for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Phone: 1-800-522-4700 (24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
www.bzga.de
Need Help?
If you believe you have a problem with gambling, please reach out for help today. Support is free, confidential, and available 24/7. Speaking to a counsellor or helpline operator is a positive step towards regaining control.
Remember: seeking help is a sign of strength, not weakness. You don't have to face this alone.